Financial inclusion in India must focus on informal sector, says Grameen Foundation chief Prabhat Labh

Financial inclusion needs to focus on the entire informal sector rather than individual customers, according to Prabhat Labh, chief executive of Grameen Foundation India, the country arm of Washington-DC-based microfinance non-profit Grameen Foundation. For low-income households, desire to have a bank account matters less than their occupation and need for

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‘Creating demand for financial services’ authored by Prabhat Labh, CEO, Grameen Foundation India

  Financial Express In this opinion piece, Prabhat has emphasised on the need to empower the end user by building their financial capability, taking into account their specific needs. Innovations in banking technology are triggered and sustained by supply-side considerations and do not adequately account for demand-side behaviours, especially preferences

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